- Open your device's Files, My Files, or Downloads app.
- Look closely at the filename of the voucher image you saved. Your reference key string is written right inside the name after the word "Voucher-" as shown below:
The code outlined in red inside your file manager is your valid retrieval reference
- Check your browser's Download History (Ctrl + J). Your reference code is printed inside the file name right after the word "Voucher" as highlighted below:
The unique text inside the box is your valid retrieval reference code
Pro-Tip: Always snap a quick screenshot or save your reference key right after checking out. It acts as a digital receipt token to recover your items if network connectivity drops!